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Frequently asked questions
What is the return policy?
We offer 30-day returns on all unworn items. If something arrives and it’s not what you expected, you can send it back for a refund. Our team will guide you through the process and make sure everything is handled smoothly.
How do I contact customer support?
You can reach our support team anytime at info@shopklyra.com. We reply quickly and aim to make every interaction simple and helpful, whether you need order assistance or just have a question.
When will I get my order?
Delivery typically takes 7–12 days depending on your location and local carrier speed. You’ll receive a tracking link as soon as your order is dispatched so you can follow it all the way to your door.
How much does shipping cost?
Shipping is completely free on all orders. There are no additional charges at checkout, and no hidden fees. We want the process to feel simple and transparent from the moment you place your order to the moment it arrives.